Shelves to Drawers Company

Q: What is your Return Policy?

A: There is a 20% restocking fee on the regular (list) price of any returned, cancelled or exchanged item(s). Item must be received in resalable condition. Shipping is excluded.

Q: What is your Privacy Policy?

A: At Shelves To Drawers Company, our company culture is to treat customer information the way we would want our own information treated. We collect and use your information in the following ways:

Q: Do I need to disable Cookies?

A: Many web surfers are concerned about their privacy and the use of 'cookies' on the Internet. Cookies are small files that can be used to store information you have already provided. Cookies cannot be used to "steal" information about you or your computer system. This web site uses cookies to remember your preferences. For example, the web site may remember which store page you view, in order to make your next visit more convenient. If you don't like having any cookies used, they can be disabled in your web browser's Internet Options. This website may contain links to other websites that operate independently of Shelves To Drawers Company and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy notices, which we suggest you review if you visit any linked websites. Shelves To Drawers Company is not responsible for information that is provided by, or collected through those websites or for any other use of those websites.

Q: Do you provide Payment Confirmation?

A: Yes! When you place an order with Shelves To Drawers Company, you will be required to provide contact and payment information so we may process your order. We use your credit card information only to fulfill your order. After you have placed the order, you will receive one or more emails to confirm receipt of your payment as well as to confirm various stages of your order.

Q: Are you interested in our Opinion?

A: Absolutely! You may email such information as product preferences, reasons for purchasing a product, family and lifestyle information to help us learn more about customer shopping preferences. You can also let us know about any concerns or suggestions for improvement or if we have exceeding your expectations. We also enjoy hearing how much our clients love having their Roll Outs and how they wish they had ordered them sooner! 

Q: Do you share our Info with Third Parties?

A: Shelves To Drawers Company does not share or sell personal information about its consumers with any third parties for their own marketing purposes. We do share this information with service providers we have retained to perform services on our behalf (such as payment processing), but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information about you in a manner that is consistent with this Privacy Notice.

Q: Is your Privacy Notice Updated?

A: Shelves To Drawers Company services and promotions will change over time. This Privacy Notice will be updated periodically to reflect those changes and corresponding changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this web site, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.

Q: Do you offer a Warranty?

A: Yes!  Shelves to Drawers Company provides the original purchaser of our roll out storage products a limited 5 year warranty against manufacturer defect.  After getting our written approval, simply return the warranty item (prepaid shipping) to us with a copy of your original order form and proof of payment and a replacement item will be shipped to you at no additional cost.  We are only able to warranty our product, not the labor involved or the hardware or your shelving or cabinets. We also offer a limited lifetime warranty on the drawer slides.

If you have any questions, please contact us!

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