Return Policy

There is a 20% restocking fee on the regular (list) price of any returned or exchanged item. Item must be received in resaleable condition. Shipping is excluded.

Privacy Policy

At Shelves To Drawers, our company culture is to treat customer information the way we would want our own information treated. We collect and use your information in the following ways:

Website

Many web surfers are concerned about their privacy and the use of 'cookies' on the Internet. Cookies are small files that can be used to store information you have already provided. Cookies cannot be used to "steal" information about you or your computer system. This web site uses cookies to remember your preferences. For example, the web site may remember which store page you view, in order to make your next visit more convenient. If you don't like having any cookies used, they can be disabled in your web browser's Internet Options.

This website may contain links to other websites that operate independently of Shelves To Drawers and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy notices, which we suggest you review if you visit any linked websites. Shelves To Drawers is not responsible for information that is provided by, or collected through those websites or for any other use of those websites.

Purchases

When you place an order with Shelves To Drawers, you will be required to provide contact and payment information so we may process your order. We use your credit card information only to fulfill your order. One of our customer service representatives will call you after you have placed the order to confirm and fulfill the transaction you have requested. You may also receive one or more emails to confirm various stages of your order.

Customer Service

If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or comments. With your consent, we may retain this information to better assist you the next time you contact us.

If you participate in surveys, you may provide us with information such as product preferences, reasons for purchasing a product, family and lifestyle information to help us learn more about customer shopping preferences. You also may provide such information when you fill out a warranty card about a product you purchased from Shelves To Drawers. In addition, you may give us such information if you register for or redeem special offers, discount coupons or other promotions.

Information Sharing with third parties

Shelves To Drawers does not share or sell personal information about its consumers with any third parties for their own marketing purposes. We do share this information with service providers we have retained to perform services on our behalf (such as payment processing), but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information about you in a manner that is consistent with this Privacy Notice.

Privacy Notice updates

Shelves To Drawers' services and promotions will change over time. This Privacy Notice will be updated periodically to reflect those changes and corresponding changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this web site, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.

Updating your information

You may update your personal information retained by this website by logging in to your account. Changes to your account will not affect previous orders or activities. It may be necessary to contact customer service directly if you would like to update any previously recorded information or remove your name from our mailing list. If you have any questions about Shelves To Drawers' privacy practices or about your personal information, please contact us here.

We will respond to your inquiry or investigate your concern as quickly as possible.

Updated: December 4, 2007

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